Tell us a little bit more about RIU Hotels and Resorts
Experience and passion for serviceRIU Hotels & Resorts is defined by quality, outstanding locations, and exceptional dining. Above all, we are known for personalized service from the heart. Our world-class facilities and curated services ensure a perfect stay, complementing your experience with exquisite food, endless fun, and total relaxation

Share a little about the company culture and what you're most excited about as an employee
At RIU Hotels & Resorts, we never stop evolving. I still remember arriving in Cancun while Riu Palace Peninsula was under construction; I looked at it and dreamed of one day coordinating weddings there. Thirteen years later, here I am, witnessing that same hotel prepare for its own renovation.RIU is in constant motion, always surprising you with modern comforts, elite services like Elite Club, and innovative dining like our American Country concept. While the core of our quality remains, every hotel—like every human being—has its own unique soul. I am deeply proud to belong to this family that embraces constant evolution. We renovate our spaces so you can find maximum fun and comfort, but our heart remains dedicated to your experience. Whether it's a RIU Party or a beachfront 'I do,' we work to ensure your story with us is unforgettable

As it relates to romance travel, what unique value propositions set your brand apart from the competition?
1. Competitive pricing with exclusives offers
2. Seamless Booking Process for  specialists 
3. Dedicated support to help you step of the way

Can you share a success story when working with travel advisors?
To me, every event is unique because it’s built on human connection. My most 'epic' story began years ago while working at the front desk: I assisted a travel agent with her check-in, and years later, I had the honor of coordinating her own wedding. Today, we remain great friends. This is why I feel so grateful; every agent I meet is an opportunity to learn and grow. I truly believe that while hotels provide the stage, it’s the people and these lasting bonds that make every celebration incomparable.

What is new and exciting that you're looking forward to share with this year's Romance Travel Forum delegates?
I am incredibly excited to share RIU’s spirit of constant evolution with this year’s delegates. We are always working to surprise our partners, from the highly anticipated opening of Riu Ventura in Cancun to the sophisticated renovations of our RIU properties.

Beyond showcasing our innovative new dining concepts like 'American Country' and the exclusive 'Elite Club' service, I look forward to connecting on a deeper level. Whether you are new to the RIU family or a longtime partner, my goal is to provide fresh insights that help you shine. For me, it’s not just about sharing a product; it’s about building the trust and relationships that turn a destination wedding into a lifelong memory.

What are your traditional commission structures?
At RIU Hotels & Resorts, we offer a highly competitive commission structure designed to reward our travel partners for their loyalty and expertise.Standard Commission: Agents earn a minimum 10% commission on all our Wedding Collections.Tiered Growth: Through special promotions and high-performance tiers, agents can earn up to 15% commission.Agent-Friendly Payments: We ensure a seamless process by paying commissions via domestic wire transfer after the wedding date, with no international transaction fees.Example: For our premium Indulgence Beachfront Bliss collection in Punta Cana, an agent can earn between $1,076 and $1,614 USD in commission alone.Our goal is to ensure that while we provide a dream experience for the couple, we also provide a rewarding and hassle-free business partnership for the agent, plus the earn rooms, and earn point by using our Riu Partner Cub: 
https://www.riu-ads.com/RIU/MICE/Cheat_Sheet/Cheat-sheet_TTA_Wedding_Collections_USA.pdf
 

Why should travel advisors work with your brand?
Because we believe a successful wedding is built on both world-class innovation and genuine human connection. We offer travel advisors a rewarding partnership with a transparent commission structure and 'Unmatched Group Ease' by guaranteeing essential room categories—like two-bedroom family suites and connecting rooms—so guests always stay together.While our 'spirit of constant evolution' brings exciting new concepts and modern facilities to life, our heart remains dedicated to you. Beyond the bookings, we focus on building lifelong relationships with our advisors, turning professional encounters into lasting friendships. At RIU, you aren’t just selling a destination; you are part of a family that values your expertise and celebrates your success as much as the couple's big day

What tools/technologies do you have in place to support travel sellers, and do they integrate into current available technologies?
Our live availability calendar for wedding will save time, weddings by RIU.

RIU PARTNER CLUB 
Register as a travel agent and start enjoying a world of benefits designed for you. Enjoy complimentary stays at our hotels, priority access to FAM Trips, and much more.

LIVE CHAT 
Real-time support, 9 - 5 CST. Through our Live Chat, you have instant access to professional assistance to resolve your questions and streamline your bookings on the spot.

BRAND CENTER 
Find hotel info, photos, and key content for travel pros—updated by season.RIU APPfOR YOU: Access all the hotels info ON the go, facilities services, entertainment activities, and more! 

FOR YOUR CLIENTS: check-in before arrival date, contact the hotel staff, find out about points of interest in the area. 

OUR EXCLUSIVE FACEBOOK GROUP FOR AGENTS
CANADA:  https://www.facebook.com/groups/riu.travelagents.canada
USA:  https://www.facebook.com/share/g/1CH24nztgH/
 

When communicating with your company, what can travel advisors expect?
Besides our Facebook group for agents for quick questions, we have dedicated support from Business Development Managers by territory.

USA: http://bit.ly/4nwGevd
Canada: https://bit.ly/427Lawp

How and where can travel advisors book or get support when selling your product?
Book through your preferred Tour Operator and register your bookings at riupartnerclub.com to earn extra rewards!

USA: http://bit.ly/4nwGevd
Canada: https://bit.ly/427Lawp