Tell us a little bit more about Princess Hotels and Resorts
Princess Hotels & Resorts offers unforgettable all-inclusive experiences across the Caribbean and Mexico. With breathtaking beachfront properties, exceptional service, and tailored wedding and group event packages, we specialize in turning dream vacations and romantic celebrations into lifelong memories. Ideal for couples, families, and travel partners seeking elegance, comfort, and tropical charm.

At Princess Hotels & Resorts, we believe that every celebration. Whether it’s a destination wedding, honeymoon, vow renewal, or romantic escape, should be as unique and unforgettable as the couple themselves.What truly sets us apart is not just our stunning beachfront locations or our thoughtfully designed Romance Packages it’s our people. Our teams bring heart, hospitality, and years of experience into every event, ensuring that both guests and travel advisors feel fully supported.We’re more than just a hotel brand we’re your partner in creating love stories, one magical moment at a time. And as the romance travel world continues to grow, we’re here to grow with you with new venues, fresh ideas, and endless possibilities.Thank you for trusting us with your clients’ most cherished memories. We can’t wait to welcome them, and work with you on many beautiful celebrations to come.

Do you have a Travel Advisor Specialist Program?
https://www.travelagentacademy.com/princess

Share a little about the company culture and what you're most excited about as an employee
At Princess Hotels & Resorts, the culture is rooted in passion, teamwork, and a deep commitment to guest happiness. What excites me most as part of this family is the way every team member brings heart into everything we do from creating magical wedding moments to ensuring guests feel genuinely cared for from arrival to departure.There’s a shared sense of purpose: to turn dreams into unforgettable experiences in the most beautiful settings. I’m especially inspired by how collaborative and supportive the environment is, we celebrate each other’s creativity, and that energy is reflected in every event we bring to life.Being part of Princess means being surrounded by inspiration, positivity, and people who truly love what they do, and that’s a culture I’m proud to represent.

As it relates to romance travel, what unique value propositions set your brand apart from the competition?
When it comes to romance travel, what truly sets Princess Hotels & Resorts apart is the perfect blend of personalized service, breathtaking locations, and all-inclusive ease — all wrapped in Caribbean warmth.Our Romance Packages are designed with heart, offering couples not just a wedding or honeymoon, but an immersive love story experience. From private beachfront ceremonies to elegant rooftop receptions and vow renewals infused with local charm, every celebration is tailored to the couple’s unique vision.What makes us stand out is the dedicated on-site wedding and event team, who offer hands-on support and creativity every step of the way — ensuring that each moment reflects the couple’s personality and dreams. Plus, with properties in both the Dominican Republic and Mexico, we provide diverse settings, from tranquil escapes to vibrant, festive backdrops.At Princess, we don’t just host romance — we elevate it.

Can you share a success story when working with travel advisors?
One of our standout success stories involved a destination wedding planned in partnership with a dedicated travel advisor whose clients were celebrating their 30th anniversary with a vow renewal in Punta Cana.From the moment the advisor reached out, we worked hand-in-hand to create a tailor-made experience. The couple dreamed of a private beachfront ceremony at sunset, followed by an elegant dinner under the stars for their closest family and friends.What made this collaboration special was the level of detail we were able to execute together:
✨ A custom floral arch using the couple’s original wedding colors
✨ A replica of their first wedding cake, redesigned with tropical flair
✨ Personalized welcome bags arranged by the travel advisor, with handwritten notes from each family member
✨ A surprise slideshow during dinner, which we coordinated secretly with the advisor

Thanks to the travel advisor’s insight into the couple’s preferences and our team’s flexibility and creativity, we delivered an event that brought tears, laughter, and unforgettable memories. The advisor shared that the couple described it as “even more magical than our original wedding.”

What is new and exciting that you're looking forward to share with this year's Romance Travel Forum delegates?
One of the most exciting highlights is the enhancement of our Romance Packages, featuring new ceremony locations, customizable experiences, and upgraded décor options that reflect the latest trends in destination weddings — all while keeping that personal, heartfelt touch that Princess is known for.

We’re also unveiling a stunning rooftop venue at Caribe Deluxe Princess, ideal for couples seeking an elevated and intimate celebration with breathtaking sunset views. Plus, we’re introducing exclusive perks for travel advisors, including simplified group booking tools, added incentives, and sneak peeks into our upcoming wedding showcase events.

At Princess Hotels & Resorts, we’re not just creating events The full remodel of 2 of our properties in Mexico that will be a Plus for 2026 event that taking place in our new venues.

The travel industry is forever evolving. What are some of the trends you're seeing, and what initiatives is your brand developing to support travel sellers grow their business?

The travel industry continues to evolve, especially in the romance sector, where couples are seeking more personalized, experience-driven celebrations over traditional formats. We’re seeing strong trends like:
✨Multi-day wedding experiences that include group excursions, welcome events, and farewell brunches
✨Eco-conscious celebrations with sustainable décor and locally inspired details
✨ Intimate weddings and elopements with high-end touches in stunning, secluded locations
✨Content-friendly setups for couples who want “Instagramable” moments without sacrificing authenticity

To support travel sellers in navigating these trends and growing their business, Princess Hotels & Resorts is launching several exciting initiatives:
Updated Romance Specialist Training to help advisors master our product and position it confidently to clients
Improved group tools and commission structures, making bookings smoother and more rewarding
Exclusive fam opportunities and virtual experiences, so agents can explore our properties firsthand or digitally
Marketing support with customizable content, including social media kits and visuals for advisors to use in their own promotions

Our goal is to be a true partner to travel sellers, equipping them with the resources, inspiration, and confidence to bring their clients’ dreams to life, while growing a loyal base of destination wedding and romance travelers.

What are your traditional commission structures?
10% up to 20% base commission on our Wedding Package. Net rates models for wholesalers and preferred partnersAdditionally, we offer custom agreements for high-volume producers or agencies specializing in destination weddings and romance travel, with dedicated support and perks.We’re always open to working closely with our advisor network to ensure our partnership is both profitable and fulfilling.

Why should travel advisors work with your brand?
Because we don’t just offer destinations, we deliver unforgettable experiences backed by partnership, personalization, and professionalism.

Here’s why travel advisors love working with us:
Dedicated Support: Our on-site wedding, group, and sales teams are responsive, knowledgeable, and genuinely invested in helping you shine.
Tailored Romance Packages: From beachfront elopements to multi-day weddings, our customizable packages give you flexibility and selling power.
Stunning Locations: With beachfront resorts in the Dominican Republic and Mexico, we offer settings that sell themselves — but we make them even better with personalized touches and local flair.
Marketing & Sales Tools: From social media kits to training and virtual tours, we give you everything you need to confidently promote and sell.

When you partner with Princess, you’re not just booking a hotel; you’re joining a team that’s passionate about creating love stories and growing your business.

What tools/technologies do you have in place to support travel sellers, and do they integrate into current available technologies?
✔️ Dedicated landing up-to-date brochures, wedding guides, visual assets, and package details
✔️ Customizable marketing materials — including flyers, social media templates, and promotional banners
✔️ Romance Specialist Training Programs, both online and in-person.

🔗 Integration Capabilities:
Yes — we’re always working toward seamless integration with popular platforms used by travel advisors. Our team supports:
• Group proposal sharing via cloud services (PDF/Word/Canva — easily sharable through TravelJoy, etc.)
• Digital itineraries & e-signature tools compatible with systems like DocuSign and Adobe Sign
• Email-ready booking confirmations with breakdowns for easy tracking and invoicing

We’re also developing new interactive training and booking tools to make the selling process even more efficient and personalized.

When communicating with your company, what can travel advisors expect?
When travel advisors communicate with Princess Hotels & Resorts, they can expect timely, personalized, and professional support every step of the way.Here’s what you can count on: Dedicated Point of Contact – Whether it’s for romance travel, groups, or weddings, you’ll be connected with a specialist who knows your booking and is ready to assist.
Prompt Response Times – We aim to respond to all inquiries within 24–48 business hours, often sooner, especially for urgent client needs.
Clear & Transparent Communication – From confirmations to contract details, we keep everything clear, organized, and easy to follow.
Collaborative Approach – We work with you — not just for you — to tailor the best experience for your clients, offering flexibility and creative solutions whenever possible.
Resource Access – You’ll also receive direct links to updated materials, marketing tools, and booking guides to help you stay informed and ahead.

At Princess, our travel advisor partners are an extension of our brand, and we’re here to make your job easier, more rewarding, and more successful.

How and where can travel advisors book or get support when selling your product?
At Princess Hotels & Resorts, we’re committed to making the booking process seamless and the support experience exceptional for our travel advisor partners. Here's how you can connect with us:

Booking Options:
• Direct weddings save the date : Contact our dedicated Romance teams for wedding packages, 
• Tour Operator Partners: Princess properties are available through major tour operators and wholesalers across the U.S., Canada, Europe, and Latin America — allowing you to book through your preferred platform.
• Custom Wedding Requests: Submit a request via email with key event details, and our team will prepare a personalized proposal with pricing, availability, and added value inclusions. 

Support Channels:
• Dedicated Romance & Group Teams – Personalized assistance for weddings, vow renewals, and event planning.
• Regional Sales Representatives – For training, co-marketing, or ongoing support, our sales team is just an email or call away. http://bdm.usa@princess-hotels.com salesna@princess-hotels.com
• On-Site Event Coordinators – Assigned for every confirmed wedding or event to ensure smooth planning and execution.
• Digital Resource Hub – Access to brochures, media kits, and package guides to help you sell with confidence (available via request or advisor toolkit).

Key Contact Emails:
• Groups & Weddings – Dominican Republic:  groups.caribe@princess-hotels.com 
• Groups & Weddings – Mexico: weddings.mx@princess-hotels.com 
• General Sales Support: [. http://bdm.usa@princess-hotels.com salesna@princess-hotels.com